Communication Tools: Interpersonal Mastery

Strong communication skills are the foundation of workplace success. They build strong relationships, connected teams and, ultimately, higher performing organizations. This workshop focuses on tools and techniques that increase intentional and effective communication. Realize immediate results of impactful communication.

  • Sep 29-30, Dec 17-18
  • 8:30-3:30
  • $485
  • Facilitator: Leading Matters staff

Communicating in Difficult Situations

An essential supervisory skill is the ability to manage challenging situations. Competence in navigating difficult conversations can increase individual effectiveness and organizational success. Learn how to apply practical principles for navigating complicated interpersonal situations. Choose effective strategies for crafting collaborative conversations that enhance resolution. Build skill and confidence in the ability to positively resolve complex issues and build agreement.

  • TBD in-person only
  • 8:30-3:30
  • $595
  • Facilitator: Leading Matters staff

Problem Solving in Times of Crisis

Critical challenges are unrelenting during this global pandemic. Navigating change, organizational uncertainty, remote work, and pandemic fatigue can be stressful and difficult. Adjusting to these challenges is not easy, especially with the future unknown. These disruptions in routine often cause decreased productivity as a new balance is sought. It can be overwhelming. This session offers immediate solutions to real situations. Utilizing the latest neuroscience techniques, identify effective solutions for these unprecedented times.

  • Oct 22, Dec 3
  • 8:30-4:00
  • $265
  • Facilitator: Sue Wehrspann

Assertive Communication

Striking the right balance on the continuum of Assertiveness is a common challenge. Identify and practice assertive communication, focus on specific behaviors to enhance positive impact and increase confidence. Learn practical skills that lead to improved relationships.

  • Oct 7
  • 8:30-3:30
  • $245
  • Facilitator: Leading Matters staff

Presentation Skills

Whether an informal session with the team or a strategizing with the board of directors, strong presentation skills are critical. This session sharpens these important skills. Day 1 is content and learning driven; Day 2 provides the opportunity to practice and present, as well as receive valuable feedback. Participants are provided helpful and practical presentation techniques. Gain skills and confidence regardless of skill level.

  • Nov 5-6
  • 8:30-3:30
  • $485
  • Facilitator: Leading Matters staff

TED Talk Principles

Even for those never planning to take center stage at an event, there are numerous lessons to be learned from how TED talks are uniquely crafted. Spend the day discovering techniques and principles that can be applied to presentations of all kinds. Gain more polish and skill. Learn how to hold audience attention and increase impact through powerful and concise delivery.

  • Sep 18
  • 8:30-3:30
  • $245
  • Facilitator: Leading Matters staff

Managing Meetings

Effective meetings are often the exception and not the norm. This course offers concrete tools that help organize, develop, and execute meetings of all sizes. It distinguishes the roles that are necessary to skillfully manage a meeting and allows ample opportunities to practice these roles. Learn how to address common meeting challenges and create a dynamic collaborative environment.

  • Oct 20
  • 8:30-12:30
  • $185
  • Facilitator: Leading Matters staff

Listening Skills

There is much more to listening than hearing the spoken words. It is important to ensure that those around us feel heard. Much is gained by recognizing where listening might be improved. Small changes in listening can bring about big impact in interpersonal relationships. Learn tools that will enhance listening and increase positive communication.

  • Nov 13
  • 8:30-3:30
  • $270
  • Facilitator: Leading Matters staff