Conflict is not only inevitable; it is necessary for growth. In order to better address and resolve conflict, an individual examination of personal patterns and triggers is crucial. Gain skills to deescalate conflict situations and learn modifications to ineffective responses. This deepened understanding of conflict enables the navigation of tense situations with tact and authenticity.
Mentoring and guiding staff through challenges is a key component of successful leadership. Better understanding of individual conflict style through an assessment supports this learning. Learn and practice intervention strategies, effective verbiage, and techniques to coach and move others through conflict.
Collaboration is the foundation of all high performing teams. This session provides tools to immediately cultivate any relationship, whether professional or personal. Learn how to defuse defensiveness through Interest Based Negotiations. IBN is a straightforward method utilized to navigate through complicated conflict and arrive at solutions that consider individual needs.